Terms of service

OVERVIEW

Welcome to Cortez Luxe! The terms "we", "us" and "our" refer to Cortez Luxe. Cortez Luxe operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Cortez Luxe is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Cortez Luxe reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Cortez Luxe confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Cortez Luxe may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Cortez Luxe, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Cortez Luxe, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Cortez Luxe.
Cortez Luxe names, logos, product and service names, designs, and slogans are trademarks of Cortez Luxe or its affiliates or licensors. You must not use such trademarks without prior written permission. Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names and marks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools is entirely at your own risk and discretion.
We may also introduce new features or tools in the future, which will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and references to third-party websites. We are not responsible for examining or evaluating their content or accuracy. If you access third-party sites, you do so at your own risk.
We are not liable for any harm or damages related to your interaction with third-party websites or services. Please review their policies before engaging in transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Cortez Luxe is powered by Shopify, which enables us to provide the Services. However, all purchases are made directly with Cortez Luxe. Shopify is not responsible for any aspect of transactions between you and Cortez Luxe.

SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is handled in accordance with our Privacy Policy. By using our Services, you acknowledge that you have read and understood our privacy practices.

SECTION 11 - FEEDBACK
If you submit feedback, suggestions, or reviews, you grant us a worldwide, royalty-free license to use, reproduce, and publish such content for any purpose.
You agree that your feedback will not violate any third-party rights or contain unlawful material.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders at any time without prior notice.

SECTION 13 - PROHIBITED USES
You may only use the Services for lawful purposes. You agree not to misuse the Services, violate laws, infringe intellectual property, transmit harmful code, or engage in fraudulent or abusive behavior. We reserve the right to terminate access if violations occur.

SECTION 14 - AGENTS
Use of automated tools or agents must comply with our requirements and must not interfere with the Services. Unauthorized or deceptive use is prohibited.

SECTION 15 - TERMINATION
We may terminate your access to the Services at any time without notice. You remain responsible for any outstanding obligations.

SECTION 16 - DISCLAIMER OF WARRANTIES
All Services and products are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free use of the Services.

SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Cortez Luxe shall not be liable for any damages arising from your use of the Services or products purchased through the Services.

SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Cortez Luxe and its affiliates from any claims arising from your violation of these Terms or misuse of the Services.

SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be invalid, the remaining provisions will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cortez Luxe regarding the Services.

SECTION 21 - ASSIGNMENT
You may not transfer your rights under these Terms without our consent. We may assign our rights without restriction.

SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of the United States and the State of California.

SECTION 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 25 - CONTACT INFORMATION
Trade Name: Cortez Luxe
Email: alexi@cortezluxe.shop
Address: 100 W Valpico Rd, Suite D, Tracy, CA 95376, United States
Phone: 209-834-5560